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August 13, 2009 A Deep Dive Into European Consumers' Online Behavior, 2009Consumers' Uptake Of Social Activities Deepens Their Online Engagementby Olesia Klevchuk with Reineke Reitsma |
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This is an excerpt
For more than 10 years, Forrester has been tracking consumers' online and offline behavior in Europe. In recent years, we've published a dedicated report about their online behavior to understand the changes in this emerging medium. This year's European data shows a continuous growth in the amount of time that consumers spend with online media, including the widespread adoption of social activities that, in turn, has deepened their engagement with the Net.
This is an excerpt
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Customer Experience, Channel Design Strategies, Social Computing & Web 2.0, eBusiness/eCommerce, Business-To-Consumer eCommerce, The Mobile Channel, Marketing & Advertising, Brand Tactics, Relationship Marketing, Telecommunications Services, Data Services, Broadband & Remote Access
Media & Entertainment, Consumer Media & Entertainment, Gaming, Consumer Technology, Consumer Portals & Search, Consumer Electronics, Consumer Telecommunications