For Market Insights Professionals

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	May 10, 2010 (updated June 14, 2010) How Can Market Researchers Get Social? Growing Trends And Current Challenges In Social Market Research by Tamara Barber with Reineke Reitsma, Erica Sorensen	Average: 10  (2 ratings)

This is an excerpt

Executive Summary

As consumer adoption of social media increases and companies expand their use of social media across the organization, market research professionals must consider if and how they can use social media in a way that adds value to their work. Forrester sees an emerging practice of social market research and has identified three trends in which researchers can: 1) access consumers through social sample, 2) embrace consumers via social tools, and 3) listen to audiences by mining the social Web. These methods currently face challenges around representativeness, accuracy, reporting, and organizational ownership. But researchers can use Forrester's POST methodology to determine when to leverage social tools and the social Web for their work.

TABLE OF CONTENTS

• The Dawn Of Social Market Research Is Here
• Social Market Research Includes Accessing, Embracing, And Listening
• Broad Usage Of Social Market Research Still Has A Way To Go

RECOMMENDATIONS

• Use The POST Methodology To Guide Social Market Research Strategy

WHAT IT MEANS

• Social Technologies Introduce More Uncertainty Into Market Research
• Supplemental Material
• Related Research Documents

This is an excerpt

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