Document Controls

  • View a Print Friendly version of this document

    Print
  • Toggle highlighting of search terms in this document

  • Text Size: 

    • A (normal)
    • A (larger)
    • A (largest)

For eBusiness & Channel Strategy Professionals

Primary Analyst Photo Document Information Rate this Document

April 24, 2007

Online Retail Checkout

Accentuating Marketing and Delivery Messaging to Drive Conversion

by Patti Freeman Evans

with David Daniels, Amanda Guzman

This is an excerpt

Executive Summary

Online shoppers' increasing propensity to save items in their shopping cart for later consideration offers retailers new opportunities to create trust and drive purchases.

Key Questions

  • What are the key marketing and service elements retailers should consider when evaluating the effectiveness of their checkout process?
  • Where are retailers meeting or exceeding these criteria?

This is an excerpt

Buy Risk-Free

Price: US $199

Our Service Guarantee: If you are not completely satisfied with this document, notify Forrester within 24 hours of purchase for a full refund.

Already a Forrester Client?
Log in to read this document.

Add to cart

Save and Share

Document Tools

Spread the word: