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For Customer Experience Professionals

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February 16, 2010

Scorecard: Cross-Channel User Experience Review 8.0

by Adele Sage

Average:
10 
(1 rating)

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Executive Summary

This is the scorecard for Forrester's Cross-Channel User Experience Review.

Keywords

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ALSO OF INTEREST

RESEARCH CATEGORIES

Analyst

Adele Sage

Technology

Customer Experience, Channel Design Strategies, Design & Usability Processes

Geography

Asia Pacific, Europe, North America