Alexander HesseAnalyst
Business-To-Consumer eCommerce, Consumer Mobile Activities, Consumer Mobile Adoption & Behavior, Europe, European Consumer Technographics, Financial Alerts, Financial Services, Financial Services Marketing, Investments, MVNOs, Mobile Banking, Mobile Payments, Multichannel Selling Strategies, Online Banking, Online Financial Products & Services, Retail Banking, Retail Payments, The Mobile Channel, eBusiness/eCommerce, eBusiness/eCommerce Adoption, eBusiness/eCommerce Best Practices, eBusiness/eCommerce Forecasts, eBusiness/eCommerce Strategy, eCommerce Forecasts, eCommerce Trends
Alexander serves eBusiness & Channel Strategy professionals. He helps retail financial services firms understand and anticipate how new technologies are changing consumers' use of financial services and how to maximize the opportunities they bring. His key topic areas include trends in consumer behavior, retail payments, online banking, mobile banking, price comparison sites, and innovations in the distribution of financial services products. Alexander is based in Amsterdam, but advises retail financial services firms across Europe.
Prior to becoming an analyst, Alexander worked as a data advisor, helping clients with customized analysis and insights from Forrester's Consumer Technographics® data.
Alexander has a master's degree in international business from Maastricht University in the Netherlands. In addition to his native language, German, he also speaks fluent English and Dutch.
How Polish Consumers Use The Net To Research And Buy Financial Products June 04, 2010 BookmarkPDF
European Banks Should Consider Adding Personal Financial Management To Their Secure Sites May 20, 2010 BookmarkPDF
The State Of Mobile Banking In Europe: 2010 April 22, 2010 BookmarkPDF
How Italian Consumers Use The Net To Research And Buy Financial Products February 24, 2010 (Rating: 10) BookmarkPDF
How Spanish Consumers Use The Net To Research And Buy Financial Products January 26, 2010 BookmarkPDF
The Elements of Next Generation Financial Services Web Sites August 2010 Receive an alert when this document is published: email RSS
European Banks Should Consider Adding Money Management To Their Secure Sites September 2010 Receive an alert when this document is published: email RSS
What Financial Services eBusiness Professionals Should Know About Social Media October 2010 Receive an alert when this document is published: email RSS
How Bank X Increased Offer Relevancy On Its Public And Secure Sites September 2010 Receive an alert when this document is published: email RSS
Case Study: How Company Y Launched A State-Of-The-Art Mobile Banking Service November 2010 Receive an alert when this document is published: email RSS
English, Dutch, and German
Alexander Hesse serves eBusiness & Channel Strategy professionals.
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