Forrester Research

Analyst's Photo	Name and Title	Contact information
	Alexander Peters, Ph.D. Principal Analyst

Research Coverage

Business Models, Business Process Governance, Business Process Integration, Business Process Management, Business Process Optimization, Business Process Professional Development, Business Process Transformation, Business Technology, Business Value of IT, CIO Leadership, CIO Role, Centers of Expertise, Corporate Strategy, Decision Making, Executive Steering Committees, IT & Business Alignment, IT As A Business, IT Communications, IT Governance, IT Management, IT Organization, IT Shared Services, IT Spending & Budgeting, IT Strategic Planning, IT Strategy, Planning, & Governance, IT's Role In Innovation, Integrated IT Management, Lean Six Sigma, Mergers & Acquisitions, Mergers & Acquisitions Best Practices, Organizational Design & Change Management, Organizational Strategies, Packaged Applications, Portfolio Management & PMOs, Program Management, Sales, Marketing, & Product Strategy, Serving the Business, The Marketing Of IT

Research Focus

Alex serves Business Process Professionals. His coverage includes business technology strategies, business sustainability, business-driven governance frameworks, process-oriented organizational design, change management, and continuous improvement. He is also a leading expert on best practices for making technology organizations more effective and business relevant through the implementation of service-oriented structures and process frameworks.

Previous Work Experience

Prior to taking on his current role, Alex focused his research on CIOs' challenges, such as the development of IT strategies, enterprise architectures, the consolidation and streamlining of IT, sourcing strategies, change management, and communications strategies. Before joining Forrester in 2005, Alex developed the IT consolidation program and managed the data center of a large European automotive company. Previously, he spent 10 years at IBM and EDS as an executive senior consultant and led several international customer projects in areas such as mergers and acquisitions, IT shared services, sourcing, organizational change, process, and technology management. Alex also worked for five years as a research scientist in the area of high-performance computing at the IBM Scientific Center Heidelberg, publishing in refereed journals and co-editing three proceeding books.

Education

Alex received a master's degree in engineering from the Civil Engineering Institute in Bucharest, Romania and a Ph.D. in engineering from the Technical University Aachen, Germany. He received a postdoctoral fellowship from Princeton University.