Analyst's Photo Name and Title Contact information
Jacqueline Anderson

Jacqueline Anderson
Consumer Insights Analyst

Research Coverage

Consumers By Age, Consumers By Geography, Consumers in North America, Market Research, Market Research Segmentation, Sales, Marketing, & Product Strategy

Research Focus

Jacqueline serves Market Research professionals. As a consumer insights analyst on the Technographics team, she focuses on creating innovative ways to bring data to clients while managing the research produced by the team. As an analyst, her research focuses on a broad array of market research topics, as well as specifically addressing the intersection of consumers and technology using Technographics data. She has done extensive research, both for Forrester and in the academic sphere, on the youth market.

Previous Work Experience

Before working as a consumer insights analyst, Jackie was as a senior data consultant. She used her expertise in both quantitative and qualitative research methods to develop holistic approaches to client research questions. Previously, Jackie also managed both the global Technographics operations and consulting teams, as well as the team of data advisors who serve our Technographics clients. She has worked with clients of all industries, from travel to customer experience to telecom. Before joining Forrester, she worked for Cogent Research, a market research consulting firm, managing all aspects of data design and collection. Jackie has presented at numerous Consumer Forums, as well as the Youth Mega Marketing Event.

Education

Jackie graduated with an M.S. in applied communications research from Boston University and graduated magna cum laude with a B.A. in communications from Boston College. She worked as a researcher on various studies at both institutions.

Latest Research

Planned Research

The State Of Consumers And Technology: Benchmark 2010, US September 2010
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Q2 2010 US Motivations & Obstacles To Online Finance September 2010
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Data Essentials: Needs And Wants Of The Spanish-Preferring Online Population September 2010
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Global Overview Interest and Uptake Of Social Media Globally September 2010
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Data Essentials: Profiling The Financial Customer September 2010
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Jacqueline Anderson serves Market Research professionals.

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Upcoming Forrester Events
Upcoming Appearances
Jacqueline Anderson will be speaking at the following upcoming events:
Recent Media Citations
Quirk's Marketing Research Review, "Research 2010: more work, more data, same budgets," Feb, 2010
AdWeek, "Living With Technology," September 7, 2009
The New York Times, "The Race to Be an Early Adopter of Technologies...," September 1, 2009
Advertising Age, "The Web Is Flat: Why Time Spent Online Is Leveling Off," July 28, 2009
Marketing News, "Niche Sites Valuable . . . With Finer Consumer Segments," July 13, 2009