Analyst's Photo Name and Title Contact information
Joe Stanhope

Joe Stanhope
Senior Analyst

Research Coverage

Customer Analytics, Customer Intelligence, Customer Privacy & Marketing Ethics, Direct Marketing, Direct Marketing Management, Direct Marketing Measurement, Direct Marketing Organization, Inbound Marketing, Marketing & Advertising, Marketing Automation, Marketing Measurement, Marketing Measurement Methods & Techniques, Marketing Metrics & ROI, Marketing Organization & Culture, Marketing Organization Structure, Online Marketing Technology

Research Focus

Joseph serves Customer Intelligence Professionals. He is a leading expert on web analytics, online testing and targeting, and the online marketing suite. His research focuses on the generation and application of marketing intelligence from interactive channels to deliver highly relevant and engaging online and multichannel customer experiences.

Previous Work Experience

Prior to joining Forrester Research, Joseph was the vice president of Platform Strategy at Alterian, where he focused on product strategy, product marketing, analyst relations, and corporate development. Prior to Alterian, he was vice president of marketing and product development at MarketerNet. Joseph began his career at Experian, where he held a variety of roles spanning technical project consulting, business development, and product management.

Previous speaking experience includes presenter and master of ceremonies duties for a variety of technology and services vendor customer events, the National Center for Database Marketing, eMetrics, and Xchange.

Joseph Serves on the Advisory Board for the Northern Illinois University College of Business Interactive Marketing program and is a member of the Web Analytics Association.

Education

Joseph graduated with honors from the University of Illinois at Urbana-Champaign, earning a B.S. in business administration and majoring in marketing.

He is Pragmatic Marketing Certified for Product Management Knowledge.

Latest Research

Planned Research

What Customer Intelligence Professionals Can Learn From Gaming Analytics March 2012
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The Tag Management Landscape April 2012
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Recent Media Citations
Wired, "Google Analytics Rejigged for Assault on Enterprise," September 30, 2011
Forbes, "Google Shakes Up Web Analytics Again," September 30, 2011
Direct Marketing News, "Web analytics boost e-commerce sites," August 1, 2011
American Banker, "U.S. Bancorp's Mobile Strategy Is Heavy on Data Analysis," May 9, 2011
Bank Technology News, "U.S. Bank to Boost Its Mobile IQ," May 2011
BtoB, "Responsible Transparency," March 14, 2011