Forrester: - Making Leaders Successful Every Day

Analyst's Photo	Name and Title	Contact information
	Leslie Owens Senior Analyst

Research Coverage

Enterprise Architecture, Enterprise Architecture Domains, Enterprise Content Management, Enterprise Portals & Search, Enterprise Portals, Intranets, & Extranets, Enterprise Search Platforms, Healthcare & Life Sciences, Information & Knowledge Management, Information Architecture, Information Workplace, Non-Profit, Pharmaceuticals & Biotechnology, Taxonomy & Classification, Text Mining & Analytics

Research Focus

Leslie serves Content & Collaboration Professionals. She is a leading expert on enterprise search, semantic tools, information classification, and taxonomies. Leslie helps enterprises improve access to information through strategic application of technology and guidance on process.

Previous Work Experience

Prior to joining Forrester, Leslie managed the enterprise search program at Abbott Laboratories. In this role, she developed the enterprise search software strategy and guided the selection of ontology management software. In addition, she advised on the development of file plans for records management and built taxonomies for enterprise digital asset management and Web content management systems. Prior to Abbott, Leslie developed metadata schema and retrieval aids as an independent consultant for Fortune 500 clients.

Education

Leslie holds a master's degree in library and information science from the University of Illinois at Urbana-Champaign, with a focus on cataloging and classification. She holds an undergraduate degree in political science from Duke University.

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